Tamar Cohen

Tamar Cohen

VP Employee Experience

Tamar Cohen is the Vice President of Employee Experience in Human Resources for Travelers. Employee Experience focuses on advancing business outcomes by improving internal programs and processes to enhance productivity and engagement. With deep experience in Experience Strategy, Tamar has worked as Head of Customer Experience across multiple global industries including Financial Services, FinTech, and most recently, Animal Healthcare. Across these different backdrops, she has designed and led programs focusing on experience strategy and design, brand, and culture. Over her career, across multiple industries, she has been leading teams to create best-in-class human journeys that have led to improved experiences and cultural evolutions for customers and employees alike while creating significant business value. Tamar holds a bachelor’s degree in Arts Administration from New York University


Monday, December 4

US/Central from 12 :05 PM to 12 :25 PM ( 20 mins )

[Main Stage Panel] Integrating the Employee and Customer Experiences: A Lesson in Change Management


  • The Experience Enterprise
  • Employee Experience Excellence
  • Customer Experience Excellence
  • THRIVING in 2024 — Essential Trends

Main Stage