[Lunch] The THRIVE Lunch Keynote: Columbia Business School's Rita McGrath on The Age of Customer Experience

Join the highly-regarded Author, corporate advisor, and Distinguished Professor of Strategy & Innovation at Columbia Business School, Rita McGrath, as she shares her insights on the future of customer experience. Professor McGrath is one of the world's leading thinkers, authors, and advisors to Global 2000 C-Suite leaders and we are thrilled to have her as our featured lunch keynote.