Speaker

Brian Taptich

Vice President, Strategic Iniciatives

BRIAN'S SESSION

Monday, December 4

US/Central from 4 :05 PM to 4 :30 PM ( 25 mins )

[Roundtable] AI's Impact on The Customer Experience & Journey

Artificial Intelligence is on everyone's mind and we are all figuring out how we can leverage it to both automate and augment CX functions, capabilities and innovations. This session will bring together customer experience and journey innovation leaders to discuss how they see AI impacting the customer experience and key touch points along the customer journey.

Panel

THRIVING in 2024 — Essential Trends

Main Stage